We’ve discussed the benefits of a managed IT services provider for organizations and businesses. But do IT managers have any reason to benefit from an MSP?
If you’re an IT manager at a small to mid-size organization, chances are high that your team is understaffed and you find it difficult to stay on top of everything. Your team mostly resolves problems as and when they arise, and moves from solving one problem to the next. A large part of your time is also spent managing pricing/budgets, vendors, and IT contracts. Wouldn’t it just be easier if you only had one supplier to manage?
With an MSP handling your IT requirements, you’ll have the following benefits:
Access to trained, experienced, and dedicated IT staff
With an MSP, you will have access to experienced IT experts who are available 24/7. Since the MSP is responsible for your IT team, they will ensure that your staff is experienced as well as qualified with the necessary training and certifications. If required, an MSP can also provide you with expert in-house IT staff to help you on a long term or temporary basis.
Only one vendor to manage
Your MSP will manage your different supplier contracts, pricing structures, and support issues, so you don’t have to. This will also make reporting easier for you. Further, with SLAs in place, you can rest assured downtime is minimized.
Consolidated IT view
As all your IT systems are managed by one provider with a consolidated view of systems via the portal, you can access real-time data to track and measure your IT performance. This will helps you to make more informed decisions and to improve processes, which can increase overall business performance.
In the event of a disaster or network failure, your MSP will immediately begin taking corrective measures, by restoring your backups and implementing disaster recovery plans. This will ensure your data is safe and your important services continue.
Hiring an MSP is a very budget friendly solution that will bring down costs for your company, which is a win for you.
By working with an MSP, you will also be able to implement new technology quickly, and you will have an overall peace of mind, knowing that your systems are being proactively monitored and that issues will be resolved promptly.